Practical Qualifications

Institute of Leadership & Management (ILM) Qualifications are an ideal way to apply learning directly to the workplace and delivering immediate benefits to the individual, the team and the organisation. 


With modules chosen to suit your situation, and delivery designed and tailored to suit your organisations, staff grow in knowledge, skill and confidence. 


As an accredited centre I currently offer: 

Leadership & Management qualifications Level 2, 3, 4 & 5

Coaching & Mentoring Qualifications Level 3 & 5


What people have said......

Caroline Fox, UK Head of Sales, Sale Cycle

“I recently completed the Motivating People in the Workplace course at Sunderland Software City, run by Sam Patterson. I found the workshops to be very relaxed and informal but therefore very effective in allowing everyone to share their experiences and discuss the key themes of the course openly. The support and documentation provided by Sam was fantastic, both in the workshops and in the completion of the assignment. The topics covered have been highly relevant to my workplace and allowed me real insight into how I can better understand and motivate my team, and as my assignment evidences, the measures which I have adopted so far have generated genuine benefits to me, my team, and the business. I hope to have the opportunity to work with Sam again in the future.” 

Rebecca Morris, Senior Category Manager, Durham University

I undertook an ILM Level 5 in Coaching and Mentoring in 2012. The support I received from Sam as a tutor throughout the process was extremely useful. The one-to-one sessions not only focused on the learning element but also on practical solutions which helped develop me as a coach. I learned a great deal which I now implement when I am
coaching. The support was also flexible; Sam was willing to work around my work to ensure I got quality time for my learning. Telephone calls were arranged to suit me, she facilitated me to come to my own conclusions and develop my own solutions yet feeling like I had support and guidance throughout.” 



Avril Brown, Senior Community Services Manager, Durham University

“During the process of undertaking my ILM5 Coaching qualification, I have been extremely well supported by Sam Patterson, not only during the actual contact sessions, but also at any time I felt I needed guidance and assistance. I know at times Sam has been on leave when I have contacted her, but I have always had a helpful response. When I have struggled to keep up with assignments due to pressure of work, Sam has encouraged me to keep going and offered me advice. I have always found Sam and Cherry to be professional, informative and supportive. I would certainly welcome working with them both again at some point.” 



John Pritchard, Director of Strategic Planning, Durham University

"I have benefitted enormously from the ILM5 coaching and mentoring programme provided by Sam and Cherry for staff at Durham University.  The programme of learning was well structured and provided an ideal mix between theory and practical application.  Sam and Cherry were able to engage effectively with everyone on the programme, offering both support and challenge as required.  I was particularly impressed by the way in which they were able to tailor the learning experience to the needs of staff at Durham while also ensuring that ILM standards were maintained."



Do qualifications appeal to you or your teams?

If you think your training would benefit from being underpinned by nationally recognised qualifications....